What is Mediation?

Mediation is a method of resolving conflicts in a non-coercive manner. Essentially, the mediator serves as a facilitator and referree, helping all parties to a conflict to come to a mutually agreeable solution. This differs greatly from the standard litigation/arbitration model, in that the Mediator does not decide on a "winner" and a "loser," nor does the Mediator decide what the "proper" solution will be, and impose it on the parties to the conflict.

The outcome of a successful mediation is a contract between the disputants, which all involved have agreed is a solution they all can live with. The object is a win/win solution which not only solves the problem, but removes or reduces the negative emotional conditions surrounding the dispute and the parties involved.